c-store fiction Chapter 28: Standing His Ground In a tense boardroom confrontation, Dion challenges corporate's attempts to modify his successful training program, defending his vision of employee development and community building against demands for efficiency.
Paid-members only independent owner Exceptional Service and Community Engagement: Transforming Your Convenience Store
Money Transfers Mastering Money Transfer Fees: A Guide for Convenience Store Staff Dive into the world of money transfer fees for convenience store operators, ensuring you're equipped to handle transactions with confidence.
Car Wash Safety Driving Safety: Mastering Car Wash Procedures at Your Convenience Store Discover essential car wash safety procedures for convenience store staff at all levels. From equipment checks to customer education, learn how to create a secure, efficient car wash operation that builds trust and loyalty.
fuel pricing Mastering Fuel Pricing Lingo: Your Guide to Convenience Store Success Unlock the power of fuel pricing knowledge in convenience stores. From rack prices to zone pricing, learn essential terminology to enhance your role, whether you're a sales associate or independent owner.
industry trends Discovering New Convenience Store Products at Trade Shows Discover how trade shows can help convenience store employees and owners find exciting new products, improve store offerings, and build vendor relationships.
Paid-members only Assistant Manager Inventory Management and Career Growth: A Guide for Convenience Store Assistant Managers
flexibility Mastering Flexibility in the Fast-Paced Convenience Store Environment Discover how to thrive in the dynamic world of convenience stores by embracing flexibility. This guide offers practical strategies for all staff levels to adapt, excel, and create a responsive work environment that meets ever-changing customer needs.
c-store fiction Chapter 27: A Bittersweet Victory Corporate decides to implement Dion's training program chain-wide, but with modifications that threaten its core principles. Dion must fight to preserve the essence of his vision while navigating corporate expectations.
workplace culture Fostering a Flourishing Culture in Convenience Stores Learn how to transform your convenience store into a thriving workplace for all staff levels, from sales associates to owners.
Paid-members only Inventory Management Mastering Inventory and Pricing Strategy for Convenience Store Owners
problem-solving Keeping Cool Under Fire: Problem-Solving in the Convenience Store A long line of customers, a broken coffee machine, an early delivery... Convenience stores are full of surprises. Learn how to stay calm under pressure, think clearly, and find solutions to keep things running smoothly.
convenience store management Mastering the Daily Grind: Task Lists That Drive Convenience Store Success Discover how to create powerful daily task lists for convenience store employees at every level. From sales associates to independent owners, learn to prioritize tasks, improve efficiency, and drive store success.
Paid-members only forecasting the industry Strategies for Independent Convenience Store Owners in the Age of EV Charging Stations
communication skills Active Listening Skills for Convenience Store Employees Active listening is crucial for improving customer satisfaction and team communication in convenience stores. Learn practical strategies to master this vital skill.
c-store fiction Chapter 26: The Weight of Change Alone in Quick Stop after hours, Dion reflects on his journey, recognizing the profound impact of his leadership and the high stakes of the challenges threatening his vision. He reaffirms his commitment to revolutionizing retail.
lottery sales Navigating the Legal Age for Lottery Sales: A Guide for Convenience Store Personnel Discover the critical aspects of enforcing legal age restrictions for lottery sales in convenience stores. This comprehensive guide provides essential information for all staff levels to ensure compliance and responsible selling practices.
alcohol sales Mastering ID Verification for Alcohol and Tobacco Sales Discover the essential knowledge and skills needed to properly verify IDs for alcohol and tobacco sales in convenience stores.
