c-store fiction Chapter 29: The Perfect Storm A calculated system failure orchestrated by Tony throws Quick Stop into chaos, with Dion unfairly bearing the blame. As evidence mounts against him, Dion must fight to protect his reputation and his vision.
data analysis Making Your Sales Reports Work for You: Beyond the Basic Numbers Unlock the stories behind your sales data. Learn which metrics matter most and how to use them to drive store performance, increase profit margins, and grow your business effectively.
loss prevention Turning Data Into Dollars: A Better Approach to Shrinkage Control Transform your approach to shrinkage control through smart data analysis. Learn how to spot patterns, implement solutions, and protect your profits through better inventory management.
cross-selling Cross-selling Success: Building Bigger Baskets in Your Convenience Store Transform single-item purchases into profitable multi-product sales. Learn effective cross-selling techniques that benefit both your store and your customers while building lasting relationships.
disability inclusion Embracing Inclusion: A Convenience Store's Guide to Exceptional Service for Customers with Disabilities Welcoming customers with disabilities isn't just about doing the right thing; it's also a savvy business move. The spending power of this demographic is significant, and their loyalty knows no bounds when they find a store that truly understands their needs.
ATMs ATM Fees: Your Guide to Better Customer Service and Higher Sales Maximize your store's potential by understanding how ATM fees affect customer behavior. Learn practical strategies for turning ATM users into loyal customers while increasing in-store sales.
c-store fiction Chapter 28: Standing His Ground In a tense boardroom confrontation, Dion challenges corporate's attempts to modify his successful training program, defending his vision of employee development and community building against demands for efficiency.
Paid-members only independent owner Exceptional Service and Community Engagement: Transforming Your Convenience Store
Money Transfers Mastering Money Transfer Fees: A Guide for Convenience Store Staff Dive into the world of money transfer fees for convenience store operators, ensuring you're equipped to handle transactions with confidence.
Car Wash Safety Driving Safety: Mastering Car Wash Procedures at Your Convenience Store Discover essential car wash safety procedures for convenience store staff at all levels. From equipment checks to customer education, learn how to create a secure, efficient car wash operation that builds trust and loyalty.
fuel pricing Mastering Fuel Pricing Lingo: Your Guide to Convenience Store Success Unlock the power of fuel pricing knowledge in convenience stores. From rack prices to zone pricing, learn essential terminology to enhance your role, whether you're a sales associate or independent owner.
industry trends Discovering New Convenience Store Products at Trade Shows Discover how trade shows can help convenience store employees and owners find exciting new products, improve store offerings, and build vendor relationships.
Paid-members only Assistant Manager Inventory Management and Career Growth: A Guide for Convenience Store Assistant Managers
flexibility Mastering Flexibility in the Fast-Paced Convenience Store Environment Discover how to thrive in the dynamic world of convenience stores by embracing flexibility. This guide offers practical strategies for all staff levels to adapt, excel, and create a responsive work environment that meets ever-changing customer needs.
c-store fiction Chapter 27: A Bittersweet Victory Corporate decides to implement Dion's training program chain-wide, but with modifications that threaten its core principles. Dion must fight to preserve the essence of his vision while navigating corporate expectations.
workplace culture Fostering a Flourishing Culture in Convenience Stores Learn how to transform your convenience store into a thriving workplace for all staff levels, from sales associates to owners.
Paid-members only Inventory Management Mastering Inventory and Pricing Strategy for Convenience Store Owners
problem-solving Keeping Cool Under Fire: Problem-Solving in the Convenience Store A long line of customers, a broken coffee machine, an early delivery... Convenience stores are full of surprises. Learn how to stay calm under pressure, think clearly, and find solutions to keep things running smoothly.
convenience store management Mastering the Daily Grind: Task Lists That Drive Convenience Store Success Discover how to create powerful daily task lists for convenience store employees at every level. From sales associates to independent owners, learn to prioritize tasks, improve efficiency, and drive store success.
Paid-members only forecasting the industry Strategies for Independent Convenience Store Owners in the Age of EV Charging Stations
